Graduate E-Commerce Account Manager

What You’ll Do (The Reality of the Role):

• Proactive Merchant Acquisition: Conduct targeted outreach, market mapping, and business development to identify potential high-value sellers for the Joybuy platform.
• Creative Pitching & Negotiation: Overcome merchant objections regarding logistics, compliance, and platform costs by confidently positioning our strategic advantages and ROI.
• Structured Business Analysis: Analyse merchant data, traffic performance, and market trends (CTR, CVR) to optimize onboarding strategies and pitch materials.
• Cross-Border Consulting: Act as a trusted advisor on international trade, helping European merchants understand supply chain mechanics, global compliance, and digital store operations.
• Deliver Measurable Results: Own clear commercial KPIs focused on outreach volume, merchant engagement quality, and successful onboarding conversions.

Who You Are (Our Ideal Candidate Profile):

• Studies: Recent graduate or graduating in 2026 in a Bachelor or Masters degree.
• Language: Native-level proficiency in the local market language with fluent professional English.
• A Structured Communicator: You don't just speak well; you think logically. You can break down complex business problems into structured solutions.
• Commercially Minded & Resilient: You view rejection as a data point, not a setback. You have a natural curiosity for trade and relationship-building.
• E-Commerce Native: You aren't starting from scratch. You already understand the baseline mechanics of online marketplaces through research or experiences.
• Agile Learner: You possess the curiosity to quickly master changing platform rules, cross-border regulations, and competitor dynamics.