Remote E-commerce & Social Media Coordinator

About the Role

Our client, a thriving online retailer, is seeking a dedicated and organized Remote E-commerce & Social Media Coordinator to support their digital marketing efforts. This is a fully remote position, offering the flexibility to work from any location. You will play a crucial role in executing social media strategies, creating engaging content, and assisting with various e-commerce operations. The ideal candidate is passionate about social media, possesses excellent organizational skills, and has a keen eye for detail. You will work closely with the marketing team to enhance brand visibility and drive customer engagement across digital platforms. This opportunity is perfect for a proactive individual looking to grow their career in the e-commerce and social media space within a supportive remote environment.

Contribute to a growing business from the convenience of your home office and help shape our client's online presence effectively. You will be a key player in maintaining our client's digital footprint and ensuring seamless online operations.

Key Responsibilities

• Assist in the development and implementation of social media content calendars.
• Create and schedule engaging posts across various social media platforms (e.g., Facebook, Instagram, Twitter).
• Monitor social media channels, respond to comments and direct messages, and engage with the online community.
• Support the creation of visual content, including basic graphic design and image sourcing.
• Assist with updating product information and content on the e-commerce website.
• Help manage and track social media campaign performance, gathering data for reports.
• Support customer service inquiries received through social media channels.
• Conduct market research on social media trends and competitor activities.
• Collaborate with team members on various e-commerce and marketing projects.
• Ensure brand consistency in all online communications and content.

Requirements

• Previous experience in social media management or e-commerce support is preferred.
• Proficiency with major social media platforms and their management tools.
• Basic graphic design skills and familiarity with tools like Canva are a plus.
• Excellent written and verbal communication skills in English.
• Strong organizational skills and attention to detail.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Familiarity with e-commerce platforms and principles is advantageous.
• A proactive attitude and eagerness to learn and contribute.
• Bachelor's degree in Marketing, Communications, Business, or a related field is a plus.
• Reliable internet connection and a dedicated workspace.

Benefits

This is a fully remote position offering a competitive salary, flexible working hours, and the opportunity to work from anywhere. Our client provides a supportive and collaborative remote team environment, opportunities for professional growth, and the chance to make a real impact on their brand's online presence. Gain valuable experience in the dynamic world of e-commerce and social media. Join a company that values its employees and fosters a positive remote work culture. Enjoy the convenience and autonomy of a remote role while contributing to the success of a growing online business.