Remote E-commerce Performance Analyst

About the Role

Our client, a data-driven online retailer, is seeking a highly analytical and insightful Remote E-commerce Performance Analyst to join their growing team. This is a fully remote role, enabling you to leverage your analytical prowess from any location. You will be responsible for meticulously tracking, analyzing, and reporting on key performance indicators across all e-commerce channels, providing actionable insights to drive business growth and optimize marketing spend. The ideal candidate possesses a strong quantitative background, expert-level proficiency in analytics tools (e.g., Google Analytics, SQL, BI tools), and a deep understanding of e-commerce metrics. You will play a critical role in identifying trends, understanding customer behavior, and informing strategic decisions related to website performance, marketing campaigns, and sales funnels.

We are looking for a proactive, detail-oriented individual who can translate complex data into clear, concise recommendations for a remote-first audience. Your insights will be invaluable in guiding our client's strategic direction and maximizing their online revenue potential.

Key Responsibilities

• Monitor, analyze, and report on key e-commerce performance metrics, including website traffic, conversion rates, sales, customer acquisition cost (CAC), customer lifetime value (CLTV), and ROI.
• Utilize analytics platforms (e.g., Google Analytics, Adobe Analytics) and data visualization tools (e.g., Tableau, Power BI) to track performance and identify trends.
• Conduct in-depth analysis of user behavior on the website to identify friction points and opportunities for improvement.
• Develop and maintain dashboards and reports for various stakeholders, providing clear and actionable insights.
• Support marketing and product teams by providing data-driven recommendations for campaign optimization and strategic planning.
• Perform A/B testing analysis and provide insights on test results.
• Analyze sales data to understand product performance, customer segmentation, and purchasing patterns.
• Identify opportunities for process improvements in data collection and reporting.
• Stay current with the latest trends and best practices in e-commerce analytics and data science.
• Collaborate effectively with cross-functional teams in a remote environment.

Requirements

• Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, or a related quantitative field.
• Minimum of 3 years of experience in e-commerce analytics, web analytics, or a similar role.
• Expert proficiency in Google Analytics (GA4) and/or Adobe Analytics.
• Strong knowledge of SQL for data extraction and manipulation.
• Experience with data visualization tools (e.g., Tableau, Looker, Power BI).
• Excellent analytical, problem-solving, and critical thinking skills.
• Ability to communicate complex data findings clearly and concisely to both technical and non-technical audiences.
• Experience with A/B testing methodologies and analysis.
• Proficiency in Microsoft Excel or Google Sheets.
• Ability to work independently and manage time effectively in a remote setting.

Benefits

• Fully remote position with the flexibility to work from anywhere.
• Competitive salary and performance-based incentives.
• Opportunity to play a key role in data-driven decision-making for a growing e-commerce business.
• Access to advanced analytics tools and technologies.
• Continuous learning and professional development opportunities.
• Collaborative and supportive remote team culture.
• Generous vacation and leave policy.
• Be instrumental in driving the success of our client's online operations.