Remote Dutch-Speaking Customer Care Specialist (E-commerce)

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist with troubleshooting order-related issues.
• Provide detailed product and service information.
• Escalate complex cases to the appropriate department.

Qualifications

• Fluent in Dutch (C1 level) and proficient in English (B2 level).
• Excellent communication and problem-solving skills.
• Customer-focused mindset with attention to detail.
• EU nationality or valid work permit for Portugal.
• Ready to start your next adventure in Portugal? Apply today!

On Offer

• - Fully remote position within Portugal
• Competitive Salary: Includes base salary, meal allowance, and holiday Christmas bonuses.
• Extra payment for working on public holidays and Sundays
• Career Growth: Opportunities for professional development within an international team.
• Health Insurance: Coverage from the first day of employment.

Work Schedule

40 hours per week, 8-hour shifts. Rotational shifts between Monday and Sunday, from 07:00 to 23:00.