Remote Senior E-commerce Manager - Fashion Retail

About the Role

Our client, a rapidly growing online fashion retailer, is seeking an accomplished Senior E-commerce Manager to spearhead their digital strategy. This is a fully remote position, allowing you to contribute from anywhere within South Africa. You will be responsible for optimizing the online customer journey, driving sales growth, and enhancing brand presence across all digital platforms. This role requires a strategic thinker with a deep understanding of e-commerce best practices, digital marketing, and customer relationship management. You will play a crucial role in shaping the future of our client's online operations, ensuring they remain at the forefront of the competitive fashion retail landscape. As a remote-first organization, we foster a culture of trust, autonomy, and collaboration, providing you with the tools and support needed to excel in your role.

This is an exceptional opportunity for a driven professional to make a significant impact on a thriving e-commerce business.

Key Responsibilities

• Develop and execute a comprehensive e-commerce strategy to drive online sales, customer acquisition, and retention.
• Manage and optimize the e-commerce website, including user experience, conversion rate optimization (CRO), and product merchandising.
• Oversee digital marketing campaigns, including SEO, SEM, social media marketing, email marketing, and affiliate marketing.
• Analyze website performance data, customer behavior, and market trends to identify opportunities for growth and improvement.
• Manage the e-commerce budget, ensuring optimal allocation of resources for marketing and platform development.
• Collaborate with cross-functional teams, including marketing, IT, operations, and customer service, to ensure a seamless customer experience.
• Stay updated on the latest e-commerce technologies, trends, and best practices.
• Lead and mentor a team of e-commerce professionals, fostering a culture of innovation and continuous improvement.
• Manage relationships with third-party vendors and technology providers.

Requirements

• Proven experience as an E-commerce Manager or similar role, with a strong track record of success in online retail.
• Demonstrable expertise in developing and implementing successful e-commerce strategies.
• In-depth knowledge of digital marketing channels and tools (e.g., Google Analytics, Google Ads, social media platforms).
• Experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
• Strong analytical skills with the ability to interpret complex data and derive actionable insights.
• Excellent leadership, communication, and project management skills.
• Ability to work autonomously in a remote environment and manage multiple priorities effectively.
• Bachelor's degree in Marketing, Business, or a related field; MBA is a plus.
• Passion for fashion and a keen eye for online retail trends.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunity to work fully remotely from anywhere in South Africa.
• Professional development and continuous learning opportunities.
• Generous employee discount on fashion products.
• Contribution to a dynamic and innovative e-commerce company.
• Flexible working hours.
• Be part of a growing brand with a significant online presence.