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Key Account Manager – E-Commerce (E-Pharmacy)

Veröffentlicht am

Arbeitsort
68159 Mannheim, Baden-Württemberg, Deutschland

Stellenbeschreibung

Responsible for driving business outcomes through direct key account management of leading eCommerce platforms, & ownership of content planning & execution across our brand portfolio in the eComm channel.

Key Responsibilities

  • Drive growth: Manage key ecomm accounts to deliver sales and profitability targets, strengthen customer partnerships, and lead effective negotiations.
  • Shape strategy: Build and execute growth and channel plans that expand our ePharmacy presence and deliver measurable business results.
  • Own performance: Manage the ePharmacy P&L, optimizing investments and identifying opportunities to unlock sustainable growth.
  • Create impact through content: Lead planning and execution of best-in-class brand content across ePharmacy platforms in collaboration with global and local teams.
  • Leverage insights: Turn data and analytics into actionable plans that improve performance across visibility, conversion, and share metrics.
  • Activate the channel: Plan and deliver promotional events and activations that drive shopper engagement and repeatable success for our brands.

Experience Profile

  • Proven experience in key account management and digital content execution, ideally within ePharma or eCommerce environments.
  • Strong project management skills with the ability to lead initiatives across assortment planning, content strategy, and performance marketing.
  • Analytical mindset — confident using data and insights to guide decisions and identify growth opportunities.
  • Strategic thinker with the ability to balance long-term vision and short-term results in a dynamic channel.
  • Financial acumen and understanding of eCommerce P&L, including trade and A&P investment management.
  • Collaborative communicator fluent in English and German, skilled at partnering across global and local teams.
  • Platform-savvy, with familiarity across eCommerce tools, analytics, and performance platforms.
  • Proactive self-starter who takes ownership, acts decisively, and drives results.
  • Confident negotiator comfortable engaging with both existing and new customers to unlock commercial opportunities.